Contact information
At Curiosity African Boutique, your satisfaction and inquiries are our top priority. Please review our contact policy below for a smooth and efficient experience:
Company Details:
- Company Name: Zulu Nyala Curio Store (Pty) Ltd
- Location: Zulu Nyala Heritage Safari Lodge Tented Camp, 1 Ngwini Rd, Hluhluwe, Kwa-Zulu Natal, 3960
- VAT Number: 4430308033
Contact Details:
- Email: heythere@curiosityafricanboutique.com
- Phone: +27 82 568 5710
Contact Methods:
- Email: For general inquiries, product information, order assistance, or any other concerns, please reach out to us via email at the provided address. Our dedicated team will respond promptly during our business hours.
Customer Support Business Hours:
- Monday to Friday: 9:00 AM to 5:00 PM (SAST)
- Closed on weekends and South African public holidays.
Response Time:
- We strive to respond to all inquiries within 24-48 business hours. Please note that response times may vary during peak seasons or due to the complexity of inquiries.
Privacy and Data Security:
- Your privacy and data security are of utmost importance to us. Rest assured that any information you provide will be handled in accordance with our Privacy Policy. We do not share customer information with third parties without consent.
Feedback and Concerns:
- We value your feedback and are committed to resolving any concerns promptly and professionally. If you encounter any issues with our products or services, please contact us, and we will work diligently to find a satisfactory solution.
Cancellation and Return Policy:
- For information regarding order cancellations, returns, and refunds, please refer to our dedicated policies on our website.
Thank you for choosing Curiosity African Boutique. We look forward to assisting you and providing you with an authentic and memorable shopping experience.